Learn more about our shop's Return and Exchange policies.
This page has moved. Please visit the current Return & Exchange Policy for the latest return instructions.
Delivery Time = Processing Time + Shipping Time Shipping to US/CA/AU:
| Method | Shipping Time | Price |
|---|---|---|
| Standard Shipping | 7-15 Working Days | $9.90 (Free over $75.00) |
| Express Shipping | 4-6 Working Days | $49.00 |
For your convenience, we ship worldwide and offer free standard shipping $75.00+ formost places. You can choose the shipping method during checkout.
At HYSS Jewelry, we stand behind the quality of our jewelry. Every HYSS piece is covered by a two-year limited warranty against manufacturing defects, giving you peace of mind while enjoying your jewelry.
The warranty period begins on the date your original order is delivered.
Our two-year warranty covers manufacturing defects that occur under normal use, including certain issues related to:
If your jewelry has a potential manufacturing defect during the warranty period, please contact us. Our team will review the issue and determine the appropriate solution.
Depending on the circumstances, we may offer a repair or replacement.
Our warranty does not cover damage or changes resulting from improper use, accidents, or normal wear and tear.
Examples include:
Because jewelry may be made with different materials and finishes, the appearance of a piece may naturally change with regular wear over time. Such changes are generally considered normal wear and are not manufacturing defects.
To request warranty service:
If we determine that the issue is covered by our warranty, we will provide further instructions for the repair or replacement process.
If your jewelry is determined to have a manufacturing defect covered by this warranty, HYSS Jewelry may, at our discretion:
If an issue is not covered by the warranty, we may still be able to assist with a repair or other service. In such cases, we will communicate any applicable costs with you before proceeding.
Please do not attempt to repair, modify, resize, or alter your jewelry yourself or through an unauthorized third party before contacting HYSS Jewelry.
Unauthorized repairs or modifications may affect our ability to determine the original cause of the issue and may void the applicable warranty.
If you are asked to return an item, please use a shipping method with tracking and keep your tracking information until the item has been received and processed.
If you believe your jewelry has a manufacturing defect, please contact us:
Email: service@hyssjewelry.com
Please include:
Our customer service team will review your request and provide the next steps.
We want you to enjoy your HYSS jewelry with confidence.
Our two-year limited warranty is our commitment to supporting you when an issue is caused by a manufacturing defect.
HYSS Jewelry — Made to shine with you.
If your purchase is not quite right, eligible items may be requested for return or exchange within 30 days of delivery. Please contact HYSS Customer Service and receive authorization before shipping an item back.
See our Return & Exchange Policy for eligibility, shipping, and refund details.
For help with a return, exchange, damaged item, or incorrect order, email service@hyssjewelry.com. Include your order number and a short description of the issue.
Material
Crafted with a premium metal setting and a polished finish, this ring is designed for lasting shine, comfort, and everyday elegance.
Center Stone
Ring Specifications
